Service Desk

{"xsrfToken":"b5266fd0-e589-43d1-a4af-d6c8ec8fb84e_a47869430ee16e19fa235d51aabf22a221337324_lout","branding":{"id":"2","key":"vs","name":"view26 Support","portalBaseUrl":"/servicedesk/customer/portal/2"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/6ca6beaf-b0b7-4394-a3b2-e4429afd80a7/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwZDJjOTg2Yi03NGE0LTQ3ZDYtOWJmMi04YmIxMjUzMGMzYzkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjZjYTZiZWFmLWIwYjctNDM5NC1hM2IyLWU0NDI5YWZkODBhNyI6WyJyZWFkIl19LCJleHAiOjE1NDgxODQyMTAsIm5iZiI6MTU0ODE4MzU1MH0.DehYx6a2UY0WjGmfBBGCgXzNLh29d7XgbFVMgJ27d8U&client=0d2c986b-74a4-47d6-9bf2-8bb12530c3c9&mode=fit","logoId":"6ca6beaf-b0b7-4394-a3b2-e4429afd80a7","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"view26 GmbH","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"view26 GmbH","announcementHeader":null,"announcementMessage":null,"localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#3e6273","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/9b60ab71-3215-4edc-b0fa-243a86687267/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwZDJjOTg2Yi03NGE0LTQ3ZDYtOWJmMi04YmIxMjUzMGMzYzkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjliNjBhYjcxLTMyMTUtNGVkYy1iMGZhLTI0M2E4NjY4NzI2NyI6WyJyZWFkIl19LCJleHAiOjE1NDgxODQyMTAsIm5iZiI6MTU0ODE4MzU1MH0.zRWt0devzE0ka8zBz0Gb74xgrOO5zPV8viKTZV61cNc&client=0d2c986b-74a4-47d6-9bf2-8bb12530c3c9&height=300&mode=fit","bannerMediaApiFileId":"9b60ab71-3215-4edc-b0fa-243a86687267","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"2","key":"vs","projectId":10001,"serviceDeskId":2,"name":"view26 Support","description":"Welcome! You can raise a view26 Support request from the options provided.","portalBaseUrl":"/servicedesk/customer/portal/2","onlyPortal":false,"reqTypes":[{"id":"34","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"Report a problem which impairs or prevents the functions of one of our Atlassian apps","icon":10476,"iconUrl":"https://view26.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10476","groups":[11],"key":""},{"id":"35","name":"Raise a feature request","descriptionHtml":"","callToAction":"Raise a feature request","introHtml":"Raise a request for a new feature of one of our Atlassian apps, which has yet to be developed.","icon":10511,"iconUrl":"https://view26.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10511","groups":[11],"key":""},{"id":"21","name":"Request Beta access","descriptionHtml":"","callToAction":"Request Beta access","introHtml":"Request a private Beta link for Charts & Reports for Jira ServiceDesk v.2","icon":10504,"iconUrl":"https://view26.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10504","groups":[11],"key":""},{"id":"33","name":"Need support","descriptionHtml":"","callToAction":"Need support","introHtml":"Raise a support request for one of our Atlassian apps.","icon":10520,"iconUrl":"https://view26.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10520","groups":[11],"key":""}],"reqGroups":[{"id":11,"name":"view26 Apps Support"}],"orderMapping":{"11":[33,34,35,21,29],"6":[17],"7":[17,29,27],"8":[21,20,18,19,23],"9":[25,31],"10":[32]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"VS","userLanguageHeader":"Support hours","userLanguageMessageWiki":"10 a.m. - 6 p.m. CET, Monday through Friday Our support team is based in Duisburg, Germany (GMT+1). \nWe may be off during German public holidays, but we try to keep an eye on incoming support requests and answer urgent messages during off-hours as well. \nIf you are looking for documentation for one of our add-ons, please visit our Wiki.","defaultLanguageHeader":"Support hours","defaultLanguageMessage":"10 a.m. - 6 p.m. CET, Monday through Friday\nOur support team is based in Duisburg, Germany (GMT+1).\n\nWe may be off during German public holidays, but we try to keep an eye on incoming support requests and answer urgent messages during off-hours as well.\n\nIf you are looking for documentation for one of our add-ons, please visit our Wiki.","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"view26 GmbH","description":"Welcome to the help center - we're here to help! Raise a request from the options provided.","kbs":{"kbEnabled":false}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"b5266fd0-e589-43d1-a4af-d6c8ec8fb84e_a47869430ee16e19fa235d51aabf22a221337324_lout","baseUrl":"https://view26.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"41943040","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"0d2c986b-74a4-47d6-9bf2-8bb12530c3c9","optedInFeatures":{},"anonymousEnabled":true,"requestIntroEnabled":true}